Shipping Policy

Where we ship

We currently ship within the United States only, including to APO and FPO addresses where the carrier accepts them. We do not ship internationally. Orders with a non-US shipping address are declined before payment.

How shipping is priced

Shipping is quoted for your specific order once you enter a shipping address. The quote is calculated from the actual measured weight and dimensions of the items you are buying and the packaging required to protect them, not from a flat table. That is why a small, dense object can cost more to send than a large, light one.

Carrier rates change and a quote is valid for a limited time. If it expires before you pay, we re-quote before the order is taken.

Dispatch

Orders are packed by hand. Each piece is inspected against its record before it goes out, and a label is bought only at that point. We do not publish a guaranteed dispatch or delivery time, and any transit estimate shown at checkout comes from the carrier and is an estimate rather than a commitment.

Insurance, signature, and other safeguards

Higher-value orders may require shipment insurance, signature confirmation, additional verification, or other delivery safeguards at Kansas Sports Vault's discretion.

Where insurance or signature confirmation applies to your order, it is arranged by us and reflected in the shipping charge shown before payment. We may also decline to ship to an address we cannot verify.

Tracking

When a label is bought we record the carrier, service, and tracking number against your order and email it to you. Tracking is also visible on your order page.

Oversized and freight items

Some pieces — stadium seats, signage, framed items — are too large or heavy to send as a parcel. These are quoted individually. If your order contains one, checkout will tell you and route you to a manual quote rather than guessing a price.

Problems in transit

If a shipment is damaged in transit, or does not arrive, contact us. Keep the packaging and photograph the damage where you can — carriers require it and it materially affects what we can recover. See the Refunds and Cancellations policy.

Contact: Jackson@kansassportsvault.com.